Privacy Policy

Personal data provided to Fapi Corporation S.r.l. will be processed in accordance with applicable privacy regulations, in particular Regulation (EU) 2016/679 (GDPR).

Data Subject to Processing

Browsing Data

For security reasons and in order to comply with specific legal obligations, technical connection data of users are recorded in text files stored on the server memory (so-called log files).

The following technical data may be recorded in log files:

  • visitor’s IP address

  • date and time of access

  • pages visited

  • referring web page (if any)

  • browser and operating system used

These data may allow identification of the holder of the internet connection only following specific technical checks that can be carried out exclusively by judicial authorities. Under no circumstances can our staff independently identify visitors through navigation data, nor will these data be combined with other data sources in our possession to track individual users’ browsing activities.

Cookies

For more information about the use of cookies by lebiciclette.com and third-party services, please visit the dedicated page where you can consult the detailed Cookie Policy.

Data Provided Voluntarily by the User

Specific information notices are provided whenever access to certain services requires a registration procedure involving the communication of personal data.

Where required, the provision of personal data is essential to access the services offered by lebiciclette.com.

Purpose of Data Processing

We process browsing data and personal data voluntarily provided by users exclusively for the purposes for which the data were collected.

In some cases, collected data may be communicated to and/or processed with the support of external service providers, who receive and use only the data strictly necessary to perform the tasks assigned to them.

Log files are processed in order to:

  • ensure proper website functionality

  • protect our systems from cyber attacks

Personal data voluntarily provided by users are processed in order to:

  • provide the requested services

  • carry out invoicing activities (where paid services are involved)

  • manage newsletter subscriptions or send promotional communications

  • process specific user requests, either automatically or manually

Cookies are processed in accordance with the information provided in the dedicated Cookie Policy.

Processing Methods

Personal data are processed using IT tools in a predominantly automated manner. Manual processing by authorized personnel occurs only in specific and limited cases, usually upon request by the data subject.

Appropriate security measures are implemented to prevent data loss, unlawful or improper use, and unauthorized access.

Optional Nature of Data Provision

Except for browsing data (log files) and, in part, cookies (which can be blocked or deleted using browser settings), users are free to decide whether or not to provide personal data requested in registration or contact forms.

However, failure to provide such data may result in the inability to obtain the requested services.

Data Controller

The data controller is the company/entity/person registered as the holder of the domain name.

The public domain registry can be consulted at:
https://nic.com/whois
by entering the domain name lebiciclette.com.

For further information regarding the processing of personal data, users may contact us at the email address provided in the website contacts.

Data Subject Rights

Pursuant to Article 15 of Regulation (EU) 2016/679, users have the right to obtain confirmation as to whether or not personal data concerning them exist, to know their content and origin, to verify their accuracy, or request their integration, update or rectification.

Users also have the right to request deletion, anonymization or blocking of data processed unlawfully, and to object to processing for legitimate reasons.

These rights may be exercised by sending a written request by regular mail to our registered office or by email to the address provided in the website contacts.

Newsletter Service

lebiciclette.com does not send spam.
All emails sent to users are sent only following explicit user requests.

Users may unsubscribe from the newsletter at any time using the link provided at the bottom of each communication.

Login and Content Editing Cookies

When users log in, several cookies are set to save login information and screen display preferences.
Login cookies last for two days, while screen options cookies last for one year.

If the “Remember Me” option is selected, login persists for two weeks.
If the user logs out, login cookies are removed.

If a user edits or publishes an article, an additional cookie is stored in the browser. This cookie does not contain personal data and simply indicates the post ID of the edited article. It expires after one day.

Communications via WhatsApp

Use of WhatsApp as a Communication Channel

To provide support and facilitate reservations, Le Biciclette uses WhatsApp Business as a direct communication channel.

Data Processed

When a user initiates communication via WhatsApp, the following data may be processed:

  • phone number

  • name

  • message content

  • attachments (if any)

  • date and time of contact

Purpose of Processing

Data are processed solely to:

  • respond to user inquiries

  • confirm reservations

  • provide assistance

  • manage conversations related to services offered by Le Biciclette

Legal Basis

Processing is based on the user’s explicit consent given at the moment the message is sent.

Security and Retention

Le Biciclette adopts appropriate technical and organizational measures to protect data from unauthorized access.

WhatsApp data are retained for a reasonable period (e.g. up to 12 months), unless longer retention is required by law.

Data Subject Rights

Users may exercise their rights of access, rectification, deletion, objection, restriction of processing and data portability at any time by contacting:
info@lebiciclette.com

Online Reservations

The website uses the Five Restaurant Reservations plugin to manage table reservations.

Through the online booking form, the following personal data may be collected:

  • name and surname

  • email address

  • phone number

  • reservation date and time

  • number of guests

  • any notes voluntarily provided by the user

The data provided are used exclusively to:

  • manage and confirm reservations

  • communicate changes or cancellations

  • fulfill organizational and administrative obligations of the restaurant

Processing is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

Data are stored on secure servers and are not shared with third parties, nor used for marketing purposes without the explicit consent of the data subject.

Access to reservation data is limited exclusively to authorized restaurant personnel.

Data are retained only for the time strictly necessary to manage reservations and comply with legal obligations, after which they are deleted or anonymized.

Data Subject Rights (Reservations)

In accordance with Articles 15 and following of the GDPR, users have the right to:

  • access their personal data

  • request rectification or deletion

  • restrict or object to processing

  • request data portability

Requests may be sent to:
info@lebiciclette.com